When you select your shipping method your order will be sent to you via UPS or USPS. You may select a specific shipping method for speed of delivery. We reserve the right to upgrade your package to another shipping service, at no extra cost, in order to insure the fastest delivery possible (for instance UPS Ground to USPS priority mail). We also include a slight handling charge for each order to cover expenses incurred; this expense is included in the cost you see at checkout. For this reason fees may be higher than what you might find at the post office or at UPS.

***NOTICE*** Due to occurrences of CUSTOMER FRAUD and MAIL THEFT, YOU the customer, agree not to hold GetStiffNights.com liable for (LOST or MISSING) orders we have shipped that are shown as delivered to the address and/or zip code you provided us in your order. We will assist any customer by providing tracking information to law enforcement officials if you choose to file a report for lost or stolen mail. We apologize in advance for these types of scenarios, however we WILL NOT file insurance claims on delivery confirmed items. If insurance is purchased, insurance claims may be filed ONLY for undelivered or damaged packages. Again, insurance claims WILL NOT be accepted or filed for lost or missing packages that are shown as DELIVERED.

Orders are typically processed within 24 hours, please note that we ship Monday through Saturday, excluding Sundays and US Federal holidays. Backordered items generally ship within 2-10 business days provided they are available from the manufacturer. USPS Express orders are only shipped Monday through Friday until 4pm each day. Express orders placed after 4 pm Friday or during the weekend, will be shipped on Monday or the first business day if Monday is a Federal Holiday. They are usually guaranteed delivery the next day or 2 days depending on delivery location. Orders placed by 4pm CST Mon-Fri are shipped the same day, providing the product is in stock.

Military Address (APO/FPO) GetStiffNights.com ships all orders sent to APO and FPO Boxes via USPS First Class or Priority Mail. Depending on product availability and location, orders should arrive at your Military Address within 3-5 business days. Delivery time from the military address to you can vary. Very Important: Your package is only insured to your military address. GetStiffNights.com is not liable for packages lost by Military Mail. If an insurance claim needs to be filed, it must be filed 75 days after the shipping date, per USPS regulations. In the event of an insurance claim, no refunds or reshipments will be made until the insurance claim is settled.

Within 30 days of receipt of your shipment, at your expense, you may return any UNOPENED product(s), for a refund, as long as the product is in resalable condition and untampered. The Shipping & Handling cost for the order is NOT refundable. Please note that there is also a 15% re-stocking fee on any returns. If you wish to cancel your order and do so before we have shipped your product, (shipment email notification with shipment identification number), there is only a 5% order cancellation processing fee.

Welcome to the Stiff Nights website ("the Site")(a venture of Executive Image International, "EII", or "the Company"). By accessing the Site you acknowledge that you have read, understand and accept the Privacy Policy, Shipping Policy, and Return Policy. These agreements may be amended without notice at any time by the Company.

Privacy Policy
This Privacy Policy describes information practices for this Site and is designed to assist you in understanding how the personal information you provide to EII through the Site is collected, used, and safeguarded.

Collection of Personal Information
Personal information includes information that identifies you specifically, such as your name, birthday, address, phone number, and other specifically identifying information. There are pages in the Site that require you to provide personal information for various reasons, including registration, contact forms, purchases, etc.

What information do we collect?
We collect information from you when you register on the site (where applicable), place an order, and communicate with us by email or other means (you may always visit the Site anonymously - however, when ordering or registering, we may require your name, email address, phone number, credit card information, or other information).

Use, Disclosure and Sharing of Information
EII might collect and use personal (as well as non-personal) information to operate the Site, develop internal reports, formulate Site statistics, respond to your communications and requests, contact you about products and services that might be of interest to you, improve Site functions, or perform similar functions. EII does not sell, lease, or rent its visitor or customer lists to any third party. There may be a situation where EII will share data with companies or individuals engaged to perform services for or on behalf of EII. Circumstances may arise where EII chooses to buy, sell, merge, or otherwise change its business structure; such a change may involve the transfer or disclosure of personal information to purchasers, partners, or related parties. Disclosure of personal information may be required by law in certain circumstances. EII reserves the right to use its own best judgment in these cases, when EII believes disclosure is appropriate in order to comply with the law, to protect or defend the rights or property of EII or its providers, or to protect EII's users' rights, property, or safety.

How do we use your information?
We may use the information we collect from you in the following ways, but our use may not be limited to these listed:
- To allow us to better serve you in a customer service type request.
- To quickly and efficiently process your transactions.
- To administer a contest, survey, or other feature on the Site.

Correcting Information
If at any time you would like EII to update or correct your personal information or stop collecting, using, or disclosing your personal information, please contact us. EII will use reasonable efforts to remove or correct your identifiable information. Please use the contact information listed at the end of this document.

Questions?
We welcome your questions, comments, and other feedback. Please use the contact information listed at the end of this document.

Online Policy Only
This policy and the other policies listed on this Site are applicable only to information collected through our website, not to information collected by other means.

Changes
This policy and other policies listed on this site are subject to change by EII at any time, without notice. Changes are effective immediately upon posting to the Site.

Consent
Your use of the Site demonstrates your acceptance of all Policies listed on the Site, and that you consent to all disputes or other legal matters being handled in the state of Missouri.

How to Contact Us
You may contact EII by email at sales@getstiffnights.com, by phone at 1-888-893-6389, by fax at 1-888-815-0690, or by postal mail at 5336 S. Campbell Ave. Springfield, MO 65810.